

Couples Session
Service Description
PLEASE NOTE: this is just a generalised approach, each session will be run based on the unique needs of the client What could happen in this session: - Your counsellor will facilitate open and honest conversations about your relationship dynamics, communication patterns, and areas of conflict or tension. You'll have the opportunity to share your perspectives, feelings, and concerns, and your counsellor will listen attentively and validate your experiences. - Humanistic counselling places a strong emphasis on personal growth and self-discovery. Your counsellor may encourage both you and your partner to explore your individual identities, values, strengths, and areas for development. Developing self-awareness can enhance your understanding of each other and strengthen your relationship. - Humanistic counsellors value authenticity and encourage genuine expression of thoughts, emotions, and needs. You and your partner will be encouraged to express yourselves honestly and openly, even if it feels vulnerable or uncomfortable at times. Your counsellor will provide guidance and support as you navigate difficult conversations. - Effective communication is essential for healthy relationships, and your counsellor will help you and your partner develop and practice communication skills. This may involve learning active listening techniques, assertive expression, conflict resolution strategies, and empathetic communication. - Between sessions, your counsellor may provide homework assignments or activities designed to reinforce learning and practice new skills. These assignments may include journaling exercises, communication exercises, or mindfulness practices to enhance self-awareness and relational growth.


Cancellation Policy
We recognise that unforeseen circumstances can arise that may necessitate a change in your counselling session plans. To ensure the smooth operation of our services and to accommodate the needs of all our valued clients, we have refined our cancellation policy with your convenience in mind: 1. Cancellations: o Please notify us of any cancellations at least 24 hours before your scheduled counselling session to avoid incurring charges. o Cancellations made within 24 hours but outside of 12 hours from the appointment will result in a 50% charge of the session fee. o Cancellations made within 12 hours of the scheduled session will incur the full session fee charge. 2. Rescheduling: o Rescheduling requests must be made at least 24 hours before the scheduled counselling session to avoid any charges. o Rescheduling requests made within 24 hours will incur a 50% charge of the session fee. o Rescheduling requests made within 12 hours of the scheduled session will result in a charge equivalent to the full session fee. 3. Communication Channels: o You can communicate your cancellation or rescheduling requests through email at: remotemindcounselling@outlook.com 4. Exceptional Circumstances: o We understand that emergencies can happen unexpectedly. If you find yourself in such a situation, please notify us as soon as possible, and we will do our best to accommodate your needs. 5. Late Arrivals: o Please note that arriving late for your scheduled session may result in a shortened session to avoid inconvenience to other clients. However, the full session fee will still apply. o Please try to enter the meeting 10 minutes prior to commencement. 6. Repeated Cancellations: o Clients who frequently cancel or reschedule appointments may be subject to additional terms or restrictions at the discretion of the counsellor. 7. Refund Policy: o Refunds for cancelled sessions will be issued in accordance with the terms outlined above. By scheduling a counselling session with us, you affirm that you have familiarised yourself with, understood, and agree to adhere to the terms of our cancellation policy. Your cooperation and understanding are greatly appreciated as we strive to maintain the quality and availability of our counselling services. Should you have any inquiries or require further clarification regarding our cancellation policy, please feel free to reach out to us at: remotemindcounselling@outlook.com