Family Session
Service Description
PLEASE NOTE: this is just a generalised approach, each session will be run based on the unique needs of the client What could happen in this session: - Your counsellor will prioritise creating a safe and nonjudgmental space where every family member feels valued and heard. Trust and confidentiality are fundamental aspects of the therapeutic relationship, allowing everyone to express themselves openly and honestly. - Together with your counsellor, you'll explore the unique dynamics and interactions within your family. This may involve discussing family roles, communication patterns, unresolved conflicts, and shared values or beliefs. - Your counsellor will work with your family to identify specific goals and objectives for therapy. These goals could include improving communication, resolving conflicts, strengthening relationships, or addressing specific challenges within the family system. - In addition to addressing family dynamics, a humanistic counsellor may also focus on individual growth and self-awareness. Each family member will be encouraged to explore their own thoughts, feelings, and behaviours, fostering personal insight and growth. - Empathy and understanding are central to the humanistic approach. Your counsellor will encourage compassion and empathy among family members, helping everyone to see situations from different perspectives and cultivate greater understanding and acceptance. Throughout the therapeutic process, your counsellor will acknowledge and celebrate the progress and successes achieved by your family. Small victories and positive changes will be recognized and reinforced, motivating everyone to continue working towards their goals.
Cancellation Policy
We recognise that unforeseen circumstances can arise that may necessitate a change in your counselling session plans. To ensure the smooth operation of our services and to accommodate the needs of all our valued clients, we have refined our cancellation policy with your convenience in mind: 1. Cancellations: o Please notify us of any cancellations at least 24 hours before your scheduled counselling session to avoid incurring charges. o Cancellations made within 24 hours but outside of 12 hours from the appointment will result in a 50% charge of the session fee. o Cancellations made within 12 hours of the scheduled session will incur the full session fee charge. 2. Rescheduling: o Rescheduling requests must be made at least 24 hours before the scheduled counselling session to avoid any charges. o Rescheduling requests made within 24 hours will incur a 50% charge of the session fee. o Rescheduling requests made within 12 hours of the scheduled session will result in a charge equivalent to the full session fee. 3. Communication Channels: o You can communicate your cancellation or rescheduling requests through email at: remotemindcounselling@outlook.com 4. Exceptional Circumstances: o We understand that emergencies can happen unexpectedly. If you find yourself in such a situation, please notify us as soon as possible, and we will do our best to accommodate your needs. 5. Late Arrivals: o Please note that arriving late for your scheduled session may result in a shortened session to avoid inconvenience to other clients. However, the full session fee will still apply. o Please try to enter the meeting 10 minutes prior to commencement. 6. Repeated Cancellations: o Clients who frequently cancel or reschedule appointments may be subject to additional terms or restrictions at the discretion of the counsellor. 7. Refund Policy: o Refunds for cancelled sessions will be issued in accordance with the terms outlined above. By scheduling a counselling session with us, you affirm that you have familiarised yourself with, understood, and agree to adhere to the terms of our cancellation policy. Your cooperation and understanding are greatly appreciated as we strive to maintain the quality and availability of our counselling services. Should you have any inquiries or require further clarification regarding our cancellation policy, please feel free to reach out to us at: remotemindcounselling@outlook.com